
Yes, it is!
The basic and beginner membership is FRÉnds. All new members automatically become our FRÉnds!
The second level of membership is Best FRÉnd. You become a Best FRÉnd when you have 500+ points.
The third level of membership is VIP FRÉnd. You become a VIP FRÉnd when you have 1000+ points.
Each time you move up a level, you will enjoy better bonuses.
From the moment you enter the new level, your status is saved for a year. In order to maintain your status, you need to collect the points required for that level each year
With each purchase, you earn points according to the level that you are in. FRÉnds collect 1 point per shekel spent, Best FRÉnds collect 1.25 points per shekel spent, VIP FRÉnds collect 1.5 points per shekel spent on the
FRE Skincare - #1 Skincare Partner for Your Active Life - FRÉ
(this does not include shipping fees).
If you buy on the Global website and the Israeli website, your points will not be connected and you cannot transfer points from one website to the other. Please take note that your accounts on each website are separate from each other.
You can collect points on each order that you make. Remember to log into your account and you will collect points on your order. If you make an order with the Guest account, you will not be able to collect points on your order and the points cannot be retrieved, even if you log into your account later.
When you log into your account, your points will appear in your My Account section and on the Rewards page.
Your points are valid for one year from the date they were added to your account.
If you return an order, the points earned from that order will be removed from your account.
You can easily use the points that you collected on the checkout page of the website. All you have to do is make an order, go to the checkout page, the coupons will be waiting for you to use at checkout. These are the coupons available, depending on the number of points you have collected.
You cannot use points and discount codes at the same time, except for special dates. Information about these dates will be in our newsletter.
Please note that if you make an order without being logged into your account, you will not collect points. If you are on the website, make sure you are logged into your account; that way your order will be registered under your details. If you make a purchase without logging into your account, you will not collect points and there is no way to recover them.
Did you have a birthday? Congratulations! Your birthday points will be added to your account and they will be valid for a year.
You can update your birthday on the Rewards page → all the ways to collect points. As long as you update your birthday before the day, you can collect points. If your birthday has passed, you will not get the birthday points.